AOIT Morningstar Marina Internship Blog 9

With any business that has customers there will always be issues. Especially when it gets busy and it starts to get a little chaotic. There were definitely many issues when the computer would stop working and we would have to compromise and figure out how to check people out without the computer working. Another issue was when other employees would detail a boat for someone and when the person came to pick it up they weren't always happy with how it was done. You can't just keep it how it is or be unhappy back to the customer, you have to fix it and do it how they want it to be done to make them happy. Especially at the lake storming is a big issue that happens whenever and isn't something you can avoid or fix. You have to figure out on your own what you have to do. I always tried my best to stay calm and solve each problem in the easiest and calmest way that would make everyone happy.